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Choice Furniture Stores Complaint - No commumication NOT FULLY ASSEMBLED as stated!!! - Sliding Pembroke Wardrobe
Choice Furniture Stores Complaint

Choice Furniture Stores Complaint

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No commumication NOT FULLY ASSEMBLED as stated!!! - Sliding Pembroke Wardrobe


I have just had the product delivered and nobody phoned me to tell me that it would be today, in addition the delivery men would not take the wardrobe upstairs or assemble it. The product states "fully assesmbled" the doors are separate and I am unable to get the product upstairs, they have damaged the coating of the wheels and chipped one of the lower corners.

I either want a full refund, or the delivery men to come back and put the doors on and pay for it to go upstairs as it is useless to me and am extremley dissatisfied with the lack of communication. I sent 2 e-mails and phoned up 3 times to ask when the delivery would be as I was away on holiday first week of January, and then the delivery men turn up unexpected, with no prior warning and had only tried to phone me 15 minutes before coming to my door, I was sleeping for a night shift in my pyjamas!

I hope there is some way we can resolve this problem amicably before I contact consumer services.


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